Privacy Policy & SMS Consent | Medora Health Group

Introduction

Medora Health Group ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect information you provide when visiting our website or communicating with our team.

🔒 We do not sell, share, or disclose your personal information — including your phone number — to third parties or affiliates for marketing or lead generation purposes.

Information We Collect

We may collect the following types of information when you interact with our website or contact us:

Name and contact information (email address, phone number)
General location (city/state)
Information you voluntarily submit when requesting an appointment or contacting us
Website usage data (pages visited, time on site) via analytics tools

How We Use Your Information

We use the information we collect solely for the following purposes:

To respond to your inquiries and schedule appointments
To communicate with you about our services via phone, email, or SMS
To improve our website and patient experience
To comply with applicable laws and regulations

SMS / Text Message Communications & Opt-In

Medora Health Group may send you SMS text messages for appointment reminders, care coordination updates, and general practice communications. By opting in, you agree to receive these messages on the mobile number you provide. Message frequency varies. Message and data rates may apply.

We only send SMS messages to individuals who have provided explicit consent
Reply STOP at any time to unsubscribe from all text messages
Reply HELP at any time for assistance
Your phone number will never be sold or shared with third parties for marketing

📱 Opt In to SMS Communications

Use this form to sign up for text message updates from Medora Health Group, including appointment reminders and care coordination messages.

First Name

Last Name

Mobile Phone Number

Email Address (optional)

By submitting this form, you agree to our Privacy Policy. Your information will not be sold or shared with third parties for marketing purposes. This form is for SMS consent only and does not create a patient–provider relationship.

✅ Thank you! Your SMS consent has been recorded. You'll receive a confirmation text shortly. Reply STOP at any time to opt out.

We Do Not Sell Your Information

Medora Health Group does not sell, rent, trade, or otherwise transfer your personal information — including your name, email address, or phone number — to outside parties for commercial or marketing purposes.

HIPAA & Protected Health Information

As a healthcare provider, we are subject to HIPAA. Any protected health information (PHI) you share with us is handled in accordance with our HIPAA Notice of Privacy Practices. SMS messages will contain only logistical, non-clinical information (appointment times, general reminders). No diagnoses, test results, or medical details will be sent via text.

Data Security

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights

Request access to the personal information we hold about you
Request correction or deletion of your information
Opt out of SMS communications at any time by replying STOP
Contact us with any privacy-related concerns

Contact Us

Medora Health Group
Phone: (888) 238-1996
Email: info@medorahealthgroup.com

This privacy policy is for informational purposes only and does not constitute legal advice.